Terms & Conditions

These Terms & Conditions apply to your use of the Coverza website and any related online journeys, including requesting quotes, purchasing cover, retrieving documents and contacting support.

By using this website, you agree to these terms. If you do not agree, you should not use the website or related services.

In these terms, “Coverza”, “we”, “us” and “our” refer to the business operating this website and associated customer journeys.

Business name: Coverza Limited
Registered address: 5/5 Crutchett’s Ramp, Gibraltar, GX11 1AA
Support email: support@Coverza.com

You may use this website only for lawful purposes and in accordance with these terms.

You agree not to:

• use the site in any way that breaches applicable law or regulation
• provide false, misleading or incomplete information
• attempt to gain unauthorised access to our systems or services
• interfere with the operation, security or availability of the website
• copy, scrape, reproduce or exploit site content without permission
• use the site to submit fraudulent or abusive requests

Information shown during a quote journey is provided on the basis of the details you enter. Quotes, prices and availability may change if any information is inaccurate, incomplete or updated.

Receiving a quote does not guarantee acceptance or cover. All insurance is subject to eligibility, underwriting criteria and insurer acceptance.

It is your responsibility to ensure that all driver, vehicle and cover details entered are true, accurate and complete.

Insurance products offered through Coverza are subject to the insurer’s terms, conditions, exclusions and policy wording.

You should read all policy documents carefully, including the certificate, statement of fact, schedule, terms and any key information provided.

If any detail appears incorrect, you should contact support as soon as possible.

Payments are processed through third-party payment providers. By making a payment, you agree to provide valid payment details and any information needed to complete checkout.

We are not responsible for delays or failures caused by third-party payment providers, banking systems or payment security checks.

A policy is not confirmed until payment has been successfully processed and, where applicable, policy creation has completed.

Coverza may provide a retrieval service allowing you to access policy documents again using details such as your policy number and email address.

This service is provided for convenience. We may require information to verify a retrieval request before documents are made available again.

You are responsible for keeping your policy number and associated email details secure.

If you contact us, we may use the information you provide to respond to your request, verify your identity, help with documents or support your policy journey.

We aim to keep support clear and helpful, but response times may vary depending on the issue and the information available.

We try to keep the website and related services available at all times, but we do not guarantee uninterrupted or error-free access.

We may suspend, withdraw, restrict or change all or any part of the website without notice for business, operational, security or maintenance reasons.

We aim to ensure that the information on the website is clear and up to date. However, content may occasionally be incomplete, out of date or affected by technical issues.

Website content is for general information only and should always be read alongside your actual quote results, policy documents and any insurer-specific wording.

All content on this website, including text, design, branding, graphics, layout and code, is owned by or licensed to Coverza unless stated otherwise.

You may not reproduce, republish, distribute, modify or commercially use any part of this website without our prior written permission.

This website may contain links to third-party sites or services. These links are provided for convenience only.

We do not control third-party websites and are not responsible for their content, availability, security or privacy practices.

Our use of personal information is explained in our Privacy Policy.

By using the website and submitting information through our services, you acknowledge that we may process personal data in accordance with that policy.

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for fraud or for death or personal injury caused by negligence where the law does not allow such limitation.

Subject to that, we will not be liable for any indirect, incidental, consequential or business losses arising from use of, or inability to use, the website or related services.

We are also not responsible for losses arising from inaccurate information provided by you, temporary outages, third-party systems, payment provider issues, insurer decisions or delays outside our reasonable control.

Use of this website, submission of details, receipt of a quote or use of the checkout journey does not by itself create an insurance contract.

Cover begins only when all required steps have been completed successfully, payment has been accepted and the policy has been issued or confirmed in accordance with the insurer’s process.

We may update these Terms & Conditions from time to time to reflect changes to our services, legal requirements or the way the site operates.

The latest version will always be published on this page, together with the updated date shown above.

These terms are governed by and interpreted in accordance with applicable law as determined by the relevant contractual and regulatory framework for the services being provided.

Where required, disputes may be subject to the jurisdiction of the relevant courts or complaint handling bodies.

If you have any questions about these Terms & Conditions, please contact us:

Email: support@Coverza.com
Address: 5/5 Crutchett’s Ramp, Gibraltar, GX11 1AA

You can also visit our Help & Support or Contact pages.